When I was a C‑level executive in a quickly growing company, I felt I was missing something. I didn’t know what I didn’t know. I felt like I had an imposter’s complex. Some days, I would think, “is today the day they figure out that I don’t know what I’m doing?” A lot of executives I work with have the same feeling. They fear they are going to be “found out.” In that fear, many executives start to reach out to mentors and advisors for help. When I reached out …
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GENE AUSTIN – BAZAARVOICE – PART TWO Today, we continue our conversation with Gene Austin, the CEO of Bazaarvoice. In the last episode, Gene talked about the unique aspects of being the CEO of a publicly traded company. He also talked about the view from the other side of tough decisions. Gene also said he’s the least likely CEO to have a Chief Operating Officer, due to his very operational approach. Today, we discuss how Gene conducts his one-on-ones and the operational cadence he uses to focus the business. He describes …