GENE AUSTIN – FROMER BAZAARVOICE CEO – PART TWO
Today, we continue our conversation with Gene Austin, the fromer CEO of Bazaarvoice. In the last episode, Gene talked about the unique aspects of being the CEO of a publicly-traded company. He also talked about the view from the other side of tough decisions.
Today’s Topics Include:
- Gene’s format for one-on-ones: an open forum that removes obstacles in the way of the employee
- How Gene keeps a pulse on the business
- The first area Gene investigates when he suspects a management issue
- The three things Gene always wants to know about what is going on in the business
- Bazaarvoice’s Management Framework: the operational cadence they use to stay on track
- Operational Reviews
- Product Council Meetings
- One-on-ones
- Staff Meetings
- The metrics important to Gene
- The mistakes made by fast growth companies and their tendency to cut the wrong corners
- The most important hires in any startup
- Blocking time on the calendar and how to get on top of your work
- Urgent vs. important – how do you prioritize?
- Gene’s thoughts on using coaching in the business
What did you think of this episode? Like it, hate it or indifferent – we’d love to know. Please leave a review on iTunes so we can get better.